Privacy Policy

Privacy Policy

At Hamza Book House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

b. Non-Personal Information

We also collect data automatically through cookies and analytics tools, including:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited
  • Time spent on site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Personalize your experience
  • Improve our website and services
  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (e.g., courier services)
  • Service providers who assist in website hosting, email delivery, or analytics (e.g., Google Analytics)

These third parties are only given access to data necessary to perform their services and are obligated to keep your data secure.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to disable cookies via your browser settings, but some features may not function properly.

We also use:

  • Google Analytics for traffic analysis
  • Facebook Pixel or similar tools for marketing (if applicable)

5. Data Security

We take reasonable steps to protect your information:

  • SSL encryption
  • Secure payment gateways
  • Access controls and regular security updates

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Request a copy of your data

Please contact us at support@hamzamart.pk to exercise these rights.

7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we learn we have done so unintentionally, we will delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Hamza Book House
Email: support@hamzamart.pk
Phone: +93 3351330486